Thank You for a Year of Growth and Trust

As we reflect on 2024, we are filled with gratitude for an incredible year of progress, collaboration, and success. This year has been a journey of significant growth for our team, and none of it would have been possible without the trust and support of our clients, partners, and the wider LinkedIn community. A Year […]

Churn rate

Churn Rate: How to Calculate Customer Churn Rate, Examples and Its Importance

As your company enters the growth stage, the stakes become higher. Growth brings exciting opportunities, but it also introduces new challenges. Scaling operations, improving customer retention, and ensuring sustainable profitability require leaders to rely on Key Performance Indicators (KPIs) to make informed decisions. One critical KPI to monitor during this stage is Churn Rate, as […]

KPIs for Navigating Your Company’s Growth Stage. Customer lifetime value

KPIs for Navigating Your Company’s Growth Stage

As your company transitions into the growth stage, it encounters a host of new challenges and opportunities. Scaling operations, optimizing customer relationships, and balancing profitability with expansion require careful decision-making. This is where key performance indicators (KPIs) become invaluable. KPIs are more than just numbers—they’re actionable metrics that guide leaders in navigating the complexities of growth. They […]

Maximising financial insight: A deep dive into the operating expense dashboard

What is an Operating Expense Dashboard?  Operating expenses are not directly tied to the production of goods or services but are necessary for running the business, such as salaries, utilities, rent marketing etc. Managing operating expenses is important because it directly impacts a company’s profitability and financial health. An operating expense dashboard can be a […]

Leveraging the Net Promoter Score (NPS) as a Strategic Tool for CFOs

The Net Promoter Score (NPS) is more than just a customer feedback metric; it’s a powerful strategic tool that can directly impact a company’s financial health. For Chief Financial Officers (CFOs), understanding and utilizing NPS helps align customer satisfaction with financial performance, ensuring decisions are driven by loyalty insights. This blog explores how CFOs can […]

Using Customer Testimonials to Strengthen Your Pitch Presentation

In today’s competitive business environment, trust and credibility are crucial for winning new clients, investors, or partners. For startups and SMEs, including customer testimonials in pitch presentations can significantly enhance their appeal by providing real-world validation of products or services. This article explores how to strategically leverage customer testimonials to make pitch presentations more persuasive […]

How Cloud Solutions Improve Payment Fraud Detection for SMEs

As payment fraud continues to rise, small and medium-sized enterprises (SMEs) face growing risks in safeguarding transactions. Traditional fraud detection methods often fall short due to their limited scalability and reliance on manual processes. However, cloud-based solutions are transforming fraud detection, offering SMEs access to advanced tools that are both cost-effective and efficient. This article […]

Cross-Border Payments in 2024: What European SMEs Need to Know

In an increasingly globalised economy, cross-border payments are vital for European SMEs expanding into new markets. However, these transactions come with challenges related to cost, compliance, and efficiency. With new technologies, evolving regulations, and emerging payment systems shaping the landscape, SMEs must stay ahead to thrive in 2024. This article covers everything European businesses need […]

AI-Powered Automation in Payments: Reducing Errors and Improving Efficiency

Artificial intelligence (AI) is transforming the way businesses handle payments, driving efficiency and reducing human error. For SMEs in Switzerland and across Europe, AI-powered automation offers a strategic advantage by streamlining financial operations, enhancing accuracy, and improving cash flow management. This article explores how AI is revolutionising payment processes and how businesses can benefit from […]